This Privacy Policy outlines how SMART Stainless Tubes Pvt Ltd ("we," "us," "our") collects, uses, discloses, and protects the information gathered from users ("you," "your") of our mobile Android application (SMART Saathi App).

1. Information Collection and Use

  1.1. Personal Information

  We may collect certain personally identifiable information that you voluntarily provide while using our app. This may include, but is not limited to:

  Full Name

  Name of Business/Firm

  Email address

  Contact number

  Communication Address

  Delivery Address

  KYC [Aadhar Card & Number]

  Bank Details

  Any other information you provide while using our app.

  1.2. Non-Personal Information

  We may also collect non-personal information about your device and usage of the app, which may include: Log data (e.g., Mobile OTP provided by us)

2. Use of Information

  2.1. Personal Information

  We may use your personal information for the following purposes: To provide you with access to our app and its features To communicate with you and respond to your inquiries or requests To personalize your experience and improve our app's functionality To send you updates and other relevant information To comply with legal obligations

  2.2. Non-Personal Information We may use non-personal information for analytical and statistical purposes to enhance the performance and functionality of our app. This information is aggregated and does not identify individual users.

3. Data Sharing and Disclosure

 3.1. Third-Party Service Providers We may share information to help us improve our products and services. These providers will have access to your information only to perform their designated tasks and are obligated not to disclose or use it for any other purpose.

 3.2. Legal Compliance We may disclose your information if required by law or in response to a valid request from a government authority or other legal entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.

Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. The latest version will be effective upon posting the revised policy within the app. Your continued use of the app after any modifications indicate your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please email us at marketing@smarttubes.in